HOW WAS YOUR EXPERIENCE?
Thank you for choosing us! Please take a moment to leave us a review. Your responses will help us serve you better in the future.
WHAT OUR
CUSTOMERS
say about us
Tanya Jensen
November 30, 2022 Via Google We are a national moving company and found this company on line which we thought was reputable and contacted the owner Tony. He contacted our national account customer to schedule an appt time to handle repairs for this week Thursday. Monday he stated he only takes cash or zelle and would need the funds to purchase the materials before service on Thursday. That should have been a red flag as he does not have the funds to do a patch job without be advanced a deposit. He called us on Monday afternoon saying he spoke with our customer and confirmed repairs for Thursday at 0930am. I contacted him Wednesday to zelle the funds at which time he said he cancelled our request because he filled it with another customer. Very unprofessional, surprised on his 5 star rating and I am assuming friends and family put those reviews. I WOULD NOT RECOMMEND USING THIS COMPANY IF YOU NEED A PROFESSIONAL SERVICE.
Owner's Response:
Dear Tanya, Thank you for taking the time to share your experience with us. We apologize for any inconvenience this situation may have caused. At TJ Handyman Services, we are committed to delivering professional and reliable service to all our clients, and we regret that this instance did not meet those expectations. To address your concerns: Payment Methods: We understand your concerns regarding our payment methods. For certain projects, especially those requiring specific materials, we request a deposit upfront. This ensures that we can provide the necessary materials and complete the job efficiently. We accept payments via cash or Zelle to streamline this process. Appointment Cancellation: We apologize for any miscommunication regarding your appointment. Our goal is to accommodate our clients' needs promptly, and we regret any inconvenience caused by the cancellation. This situation does not reflect our usual standard of service. Professionalism and Reviews: We value all feedback and strive to maintain high standards of service. Our 5-star reviews are a testament to our dedication to customer satisfaction. However, we recognize that your experience was not up to our usual standards, and we are taking steps to prevent such issues in the future. We appreciate your feedback and would like to make things right. Please contact us directly at 321-424-8590 or visit our website at www.tjhandymanservicesllc.com to discuss this further. Your satisfaction is important to us, and we hope to have the opportunity to earn your trust in the future. Sincerely, Bryan Owner, TJ Handyman Services 
The Real Kimmy
November 23, 2022 Via Google I highly recommend Bryan and his team - they go above and beyond to make sure their clients are happy. They worked on several projects for me, from installing a new sink faucet to fixing my shower caulk and replacing light fixtures. Not only did they do an amazing job, but they were also a joy to have around. They are honest, good-hearted people who always keep the highest standards of professionalism. They truly care about their clients and always make sure beautiful work that will last for years to come.
Owner's Response:
Thank you so much for your kind words, Kim! We're truly happy to have been of service, and we appreciate your business. It was our pleasure to work with you, and we hope to do so again in the future. 
Jason Collazo
November 22, 2022 Via Google Excellent work very professional and would highly recommend!
Owner's Response:
Thank you so much for the glowing 5-star review! We're thrilled to hear that you found our work to be excellent and professional. At TJ Handyman Home Repair & Remodeling Services, we take great pride in providing top-notch service to our clients. It's fantastic to know that you would highly recommend us - word of mouth recommendations mean the world to us. If you ever need assistance with any home repair or remodeling needs in the future, please don't hesitate to reach out. We're here to help! 
Makenzie Rose Whyndam
October 11, 2022 Via Google My experience with TJ Handyman Services was great! They promptly answered my calls and came to fix my issue quickly and very efficiently.
Owner's Response:
Thank you for choosing TJ Handyman Home Repair & Remodeling Services LLC, Makenzie. We're glad to hear that you had a great experience with us and our team was able to promptly address your issue. We appreciate your business and look forward to serving you again in the future.
Megan Prieto
September 27, 2022 Via Google TJ Handyman Home Repair & Remodeling Services, which served Dr. Phillips, did a fantastic job. They were responsive, effective, clear in their communication, and showed high-quality craftsmanship. I would definitely hire them again and recommend them to others.
Owner's Response:
We're so happy to hear that TJ Handyman Home Repair & Remodeling Services provided you with great service, Megan! We strive to provide quality workmanship and clear communication with our clients, so we're glad to know that we succeeded in those areas. We hope you'll keep us in mind for your future home repair and remodeling needs. Thanks for choosing TJ Handyman! 
Lance Fischer
September 22, 2022 Via Google The service I received was incredibly impressive. Arrived on time and worked efficiently on a number of repairs in my home (mediating a door and mounting a curtain rod which had broken down). Exceptionally reasonable pricing as well. Will definitely use their services again.
Owner's Response:
Thank you for the kind words, Lance! We're glad to hear that you were happy with the work we did in your home. Our team strives to provide quality service at an affordable price, and it is great to know that we succeeded in doing so. We hope to have the opportunity to serve you again in the future. 
Super Kent
September 20, 2022 Via Google Professional and friendly.
Owner's Response:
Thank you for choosing TJ Handyman Home Repair & Remodeling Services LLC, Super. We are glad to hear that you had a positive experience and our team was professional and friendly. We strive to provide excellent customer service, and we are happy to know that we have met your expectations. Thank you for the opportunity to serve you and we hope to do so again in the future. 
benkie5
September 18, 2022 Via Google I am obsessed with this company. I requested Bryan to visit our dwelling a couple of times, and his work is phenomenal! He can do load bearing shelves, fix door locks, fix ceiling fans, bath fixtures, fill in and paint holes in the wall, change closet doorknobs, take care of air conditioner problems, you name it! We could not be more amazed.
Owner's Response:
Thank you for your kind words! We are so happy to hear that you are pleased with our services. We always try to go the extra mile for our customers, and we are glad to have been able to meet your needs. If there is ever anything else that we can do for you, please don't hesitate to let us know. 
Ann Skelton
September 9, 2022 Via Google Bryan was fantastic! He put lots of commitment into making sure we were satisfied with the end results. He even went back to add a certain feature that wasn't part of the instructions for our new glass whiteboards. I'll highly recommend Bryan for future projects!
Owner's Response:
Thank you so much for your glowing 5-star review! We're thrilled to hear that Bryan went above and beyond to ensure your satisfaction with the installation of your new glass whiteboards. At TJ Handyman Home Repair & Remodeling Services, our team takes great pride in delivering exceptional service and going the extra mile for our clients. We truly appreciate your recommendation and look forward to working with you on any future projects. If you ever need assistance with home repairs or remodeling services, don't hesitate to reach out. We're here to help! 
Nico Diaz
August 11, 2022 Via Google Bryan came out to install my dishwasher and did a great job; he had to remove the old dishwasher, fix plumbing, and fit an electrical outlet for the new dishwasher. He was efficient and professional, and he made sure everything was right before leaving. I would definitely use Tj Handyman Home Repair & Remodeling Services again.
Owner's Response:
Thank you for your kind words, Nico! We're so happy to hear that Bryan was able to help with your dishwasher installation and did a great job. We hope you'll contact us again if you need any other home repair or remodeling services. |
